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Validate feelings (as ridiculous as they may seem) and state why they are upset. “You are so (sad/mad) your favorite nightgown is in the wash and you can’t wear it.” Let them have their big feelings while you remain calm and in control. Offer comfort, but don’t try control it or hold them down. If they are safe, it is ok to walk away and let them know you will check on them in a little bit. This is not the time to solve the problem!